Course: SI 622 (Evaluation of Systems and Services)

The client: DTE Energy is a Detroit-based utility company that serves electric and gas for millions of customers in Michigan.

Collaborators: Me + 3 talented peers

Summary: To be filled in...

What I did: I participated in team meetings, interviewing, making survey and graphics, writing and formatting reports.

Documents:

•  Interviews, Personas, and Scenarios (1.1 MB)
•  Heuristic Evaluation (1.6 MB)
•  Competitive Analysis (2.1 MB)
•  Interaction Map (6.8 MB)
•  Survey (1.0 MB)